For the Public

Information for members of the public about accessing documents held by government, amendment of personal information and applying for review of agency decisions.

• Applying for documents during the COVID-19 pandemic
• Is FOI my best option?
• What documents can I ask for?
• Who do I contact to ask for documents?
• Requirements for a valid access application
• Steps for access applicants
• How much does it cost?
• What if the agency says it doesn't have the documents?
• Can the agency refuse to deal with my application?
• What if the agency delays making a decision?
• Can I get everything I want under FOI?
• Review of agency decisions
• Can others access information about me or my business?
• What is personal information? 
• The public interest
• Children and people with intellectual difficulties
• Role of the Information Commissioner
• What happens in an external review?
• How long should it take to deal with an access application?
• Amendment of personal information
• Application form for external review